The hotel is a complex offering numerous activities and additional services in their facilities including medical service, laundry service, a mini shop, conference and convention halls, travel agencies, an Internet centre, car hire and parking. Renovated in 2010, the establishment comprises 500 guest rooms and welcomes guests in a lobby with 24-hour reception and check-out service. Further facilities on offer to guests include a hotel safe, cloakroom, lift access, a newspaper stand, an auditorium, a games room, a children's playground and a kids' club. Guests may dine in the restaurant and sip their favourite drinks in the bar and disco. Wireless Internet access is available. Guests can enjoy the convenience of room service.
The resort offers rooms equipped with individually regulated air conditioning, a mini refrigerator, satellite TV, a telephone, a safe and Internet access. The en suite bathrooms are fitted with a shower and hot water. Double beds come as standard.
The activities at the hotel include water sports, games in the outdoor swimming pools and beach games. Children can take advantage of their own swimming area and refreshments are served at the poolside snack bar. Sun loungers are laid out on the sun terrace and on the sandy beach. Active guests can join an aqua fit or aerobics session, or work out in the gym. Massages are available for a fee. Diving, canoeing, pool/snooker, beach volleyball and bocce are also possible. Entertainment programmes are arranged for adults and children. Guests can reach a golf course in around a 15-minute drive.
Dinner may be selected à la carte.
The resort is located in Playa El Humo, 3 minutes from Playa el Agua on Margarita Island, Venezuela. Links to the public transport network are within a stone's throw. Furthermore, it is located only 40 minutes from the international airport and 35 minutes from the capital, Porlamar.