The complex comprises 245 studios spread over 12 floors and features 5 lifts. It offers guests views out over the seafront promenade onto the sea beyond. There is a lobby with 24-hour reception and a currency exchange facility. Guests may also make use of the safe. Further facilities include 2 bars, a buffet restaurant, a hairdresser's salon and beauty centre, a shop, a TV room and a conference room. A laundry service is available, though it is subject to an additional charge. Younger guests can also enjoy the playground.
All the studios offer a full bathroom with bath, shower and hairdryer, a lounge/sleeping area, a small kitchen with a fridge, in-room music, TV for hire, direct dial telephone and hire safe, as well as either a balcony or terrace. The room adapted for disabled clients has a roll-in shower.
The complex has one pool for adults, heated in winter, and one children's swimming area. On the spacious sun terrace guests may wish to make use of the sun loungers and parasols. A poolside snack bar also features. A games area, offering all kinds of table games, a children's play area, petanque, giant chess, darts, table tennis, billiards, rowing and paddle are also available. For an extra charge, a sauna and massage treatments are available to guests. There is a golf course located some 20 km away.
Breakfast and dinner are served buffet style.
The complex is situated in Puerto de la Cruz, the most important tourist area in North Tenerife. Restaurants, bars and lively nightlife can all be accessed directly. The bus station is a 10-minute walk away. It is just 50 m from the beach, in the heart of the tourist area. Also in the immediate vicinity is the famous Lago Martianez, where a complex with 8 swimming pools and a lake can be found. La Laguna, a World Heritage Site, is the nearest town, just 20 minutes away by car, while the capital of the island, Santa Cruz, is just 35 km away. The airport for Tenerife North, Los Rodeos, is approximately 25 km away, while Tenerife South airport, Reina Sofía, is some 95 km away.