Hotel Mercure Catania Excelsior

39 Piazza Giovanni Verga, 95129 Catania, Italy - Catania. See on map
3,5/5
Good Based on 1276 reviews TripAdvisor
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Where is the lodging establishment?

39 Piazza Giovanni Verga, 95129 Catania, Italy - Catania.

Features

Bioscore sustainability level B
  • Wifi
  • Car park
  • Air conditioning
  • Accessible
  • Family
  • Gym
  • Business

Choose your room

Showing 6 results
Standard Room
  • 3 guests
  • Air conditioning
  • Bathroom, Toilet, Bath or Shower
  • Mini-bar
  • Shower
Deluxe Room with Balcony
  • 2 guests
  • 28 ㎡
  • View
  • Balcony
  • Air conditioning
  • Bathroom, Toilet, Bath, Bath or Shower
Superior Room with Balcony
  • 2 guests
  • View
  • Balcony
  • Air conditioning
  • Bathroom, Toilet, Bath or Shower
Standard Room with Views
  • 3 guests
  • 20 ㎡
Superior Room with Views
  • 2 guests
  • 24 ㎡
  • Mountain view, Landmark view, View
  • Balcony, Terrace
  • Air conditioning
  • Bathroom, Toilet, Bath or Shower
Suite with Balcony
  • 3 guests
  • 40 ㎡
  • View
  • Balcony, Terrace
  • Air conditioning
  • Bathroom, Toilet, Bath, Bath or Shower

Hotel Mercure Catania Excelsior

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this hotel include babysitting (surcharge) and wedding services.
Stop by the hotel's restaurant, Le Zagare, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
This property will be closed from November 6 2022 to October 20 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).  
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 176 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Distances are displayed to the nearest 0.1 mile and kilometer.
Malavoglia Fountain - 0.1 km / 0.1 mi
Tribunale di Catania - 0.2 km / 0.1 mi
Shrine of Our Lady of Mount Carmel - 0.8 km / 0.5 mi
Via Etnea - 0.8 km / 0.5 mi
La Fiera Market - 0.8 km / 0.5 mi
Bellini Gardens - 0.9 km / 0.6 mi
Piazza Roma - 1 km / 0.6 mi
Botanical Garden of University of Catania - 1 km / 0.6 mi
Metropolitan Theater - 1.1 km / 0.7 mi
Le Ciminiere Fairs and Convention Center - 1.2 km / 0.7 mi
Historical Museum of the Landing in Sicily 1943 - 1.2 km / 0.7 mi
Proserpina Fountain - 1.2 km / 0.8 mi
Roman Amphitheater - 1.2 km / 0.8 mi
Piazza Stesicoro - 1.3 km / 0.8 mi
Church of Sant'Euplio - 1.3 km / 0.8 mi
The preferred airport for Mercure Catania Excelsior is Fontanarossa Airport (CTA) - 8.5 km / 5.3 mi
A stay at Mercure Catania Excelsior places you in the heart of Catania, steps from Malavoglia Fountain and 3 minutes by foot from Tribunale di Catania. This 4-star hotel is 10.2 mi (16.5 km) from Mount Etna and 0.6 mi (0.9 km) from Shrine of Our Lady of Mount Carmel.
In Catania (Borgo-Sanzio)

Other names for Hotel Mercure Catania Excelsior:

Excelsior Grand HotelGrand Hotel ExcelsiorExcelsior Grand Hotel CataniaGrand Excelsior Catania

Conditions and services

  • General

  • Check-in starts at: 14:00
  • Check-out ends at: 12:00
  • Wifi
  • Internet
  • Car park
  • Air conditioning
  • Heating
  • Lift
  • Reduced mobility access
  • Non-smoker Rooms
  • Soundproof rooms
  • Pets not allowed
  • Reception services

  • 24-hour front desk
  • Luggage storage
  • Safe
  • Currency exchange facilities
  • Express check-in/check-out
  • Press
  • Leisure and families

  • Nursery
  • Food and beverage

  • Restaurant
  • Bar
  • Snack Bar
  • Room service
  • Breakfast in the room
  • Business facilities

  • Business Centre
  • Meeting rooms
  • Housekeeping service

  • Laundry
  • Wellness

  • Gym

What do guests think about this lodging establishment?

The accommodation received mixed reviews, with some guests expressing disappointment in the service and lack of responsibility from the staff. One guest's car was towed due to misinformation provided by the hotel, leading to frustration. However, other guests praised the hotel's breakfast, spacious rooms, and overall comfort. The hotel's location was also commended, being close to public transportation and attractions. Some guests mentioned that the hotel could benefit from maintenance and updates, with worn-out carpets and outdated decor being mentioned. Despite these flaws, many guests found the staff to be helpful and friendly. Overall, the hotel provided a satisfactory experience for those looking for a convenient and comfortable stay in Catania.

Reviews

3.4
To date, we've received 2 reviews of Mercure Catania Excelsior in English.
3.6
3.6
Service
4
4.0
Location
3.9
3.9
Cleanliness and condition
3.5
3.5
Value For Money
3.8
3.8
Facilities and comfort
  • 4
    Comfortable and quite
    Christopher - Sep 17, 2019

    We stayed at Mercure Catania Excelsior for 4nights as a family of 3. The hotel needs some maintenance but it was comfortable, kept clean, and bfast was good. As a 4star hotel yes it is true could be better maintained, the carpets in the rooms could be changed, ours was stained and well visible. The a/c worked well although we still felt hot during the night. We had a mini fridge in the room, coffee and tea facilities. We only used the hotel to shower, sleep and for bfast. Would like to add that staff was nice and helpful, and over all we had a good experience. Suitable for families and very important to note... It was quite although in a Piazza, safe and short distance on foot to Via Etnea.

  • 2.2
    quite dissapointed by our stay at this hotel
    Olga - Feb 23, 2017

    We've stayed one week with my husband and our child. It is not the place for the families but mainly for those who spent a night or two on business trip. The decoration is too old, wallpaper and carpet are in a bad condition. The service is quite indifferent, not attentive. We had an awful view from the room : inner yard with some equipment making the noise all the time, so that it was not possible to keep the window opened...
    The breakfast was acceptable but not fantastic.
    Please don't take the risk going to the restaurant for dinner. It was the worst dinner that we had in Sicilia during the week of holidays. We've paid 80 euros for 2 adults and a kid just to eat the meal that was not tasty and was like a food from the cantine..
    We would recommend you however one restaurant close to the hotel called Al Gabbiano 2, it is a small trattoria, not attractive from the street but good in the plate and not expensive. We came their two evenings in the end of our stay. If we discovered it earlier, I think that we would definitely go their every evening.

The comments express the personal opinions of actual Destinia clients who either filled out the questionnaire Destinia sent them following their stay at the lodging establishment or filled out an online questionnaire through our website. These opinions don"t necessarily represent those of Destinia. We will not publish any review that contains objectively false information, insults, degrading opinions or personal information regarding the client. We calculate the overall ratings by taking an average of the scores awarded on the completed questionnaires.