Hotel Krystal Ixtapa
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Hotel Krystal Ixtapa
Providing an ideal beachfront location in the center of Ixtapa's hotel district, this hotel offers on-site dining options along with comfortable accommodations and friendly, multi-lingual services. The Krystal Ixtapa provides everything needed for a relaxing and enjoyable stay, including an on-site gift shop, activities for kids and indoor and outdoor swimming pools. Guests can also dine at one of the hotel's several on-site restaurants or relaxing with a cocktail from one of the bars. Guests at the Krystal Ixtapa can easily discover a variety of recreational activities only moments away. Deep-sea fishing, golfing, shopping, swimming and sailing are all available nearby.
Other names for Hotel Krystal Ixtapa:
Conditions and services
General
- Check-in starts at: 16:00
- Check-out ends at: 12:00
- Wifi
- Internet
- Car park
- Air conditioning
- Beachfront
- Lift
- Reduced mobility access
- Non-smoker Rooms
- Pets not allowed
Reception services
- Luggage storage
- Safe
- Currency exchange facilities
- Tour desk
Activities
- Beach access
- Water park
- Tennis
- Squash
- Golf
- Billiards
Leisure and families
- Kids' club
- Children's play area
- Nursery
- Disco
Food and beverage
- Restaurant
- Room service
Business facilities
- Business Centre
- Meeting rooms
Shops
- Shops
Wellness
- Outdoor pool
- Kids' pool
- Indoor pool
- Pool bar
- Pool/beach towels
- Sun loungers or beach chairs
- Sun umbrellas
- Spa
- Massage
- Hairdresser's
- Gym
What do guests think about this lodging establishment?
The Hotel Krystal receives mixed reviews from guests. Many praise the attentive and friendly staff who handle the busy hotel in a professional and warm manner. The all-inclusive option is considered excellent value for money, with good food in the specialty restaurants and a decent breakfast buffet. The beach and ocean are described as breathtaking. However, some negative feedback includes long lines for check-in, check-out, and restaurants, as well as overcrowded pools. Some guests experienced issues with their rooms, such as malfunctioning showers and mosquitos. Complaints about rude staff, poor customer service, and outdated facilities were also mentioned. Overall, the hotel is recommended for couples and families seeking a pleasant holiday destination but improvements are needed in certain areas.
Reviews
The comments express the personal opinions of actual Destinia clients who either filled out the questionnaire Destinia sent them following their stay at the lodging establishment or filled out an online questionnaire through our website. These opinions don"t necessarily represent those of Destinia. We will not publish any review that contains objectively false information, insults, degrading opinions or personal information regarding the client. We calculate the overall ratings by taking an average of the scores awarded on the completed questionnaires.